Shipping & Return Policy

Customer Satisfaction is always top priority for Vitamins Online.

Shipping:

• Orders are usually shipped out within 2 business days and arrive within 2 Business Days
• Free shipping Above AED 100 Only
• Health, Safety and Hygiene are of utmost importance which is why all purchases made on vitaminsonline.ae are not returnable or exchangeable after purchase.

Damaged Items: Customer should inspect an item at the time of delivery to ensure that the item is in good condition and hasn’t been subject to damage during shipping. Recipients signature of the delivery by the courier company means the item is in good condition.

In case of defect, customer can return the item at no charge and either ask for a replacement or a refund. Customer could email us an image of the damage to order@vitaminsonline.ae upon verification, our customer service team will get touch to execute either a 100% refund or a replacement at no shipping charges to customer.